Terms of Service

1. Agreement to Terms

By accessing and using CraftSEO AI ("Service," "Platform," or "we"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and [CraftSEO AI] ("Company," "we," "us," or "our").

2. Service Description

CraftSEO AI is a tool that helps you generate SEO-optimized titles, tags and descriptions for your marketplace listings. You provide information about your products, and CraftSEO AI returns text suggestions that you can copy and paste into your listings. Our service includes:

• AI-generated product titles, descriptions, and SEO tags
• Keyword research and optimization recommendations
• Copy-and-paste workflow for Etsy and Shopify listings
• Educational resources for e-commerce SEO best practices

CraftSEO AI does not connect directly to marketplace APIs (such as Etsy or Shopify). We do not access or manage your shop data. You are responsible for copying the generated text into your own listings and reviewing it before publishing.

3. Eligibility and Account Registration

3.1 Eligibility Requirements

• You must be at least 18 years old to use this service
• You must provide accurate and current information during registration
• You must comply with all applicable laws and regulations

3.2 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are liable for all activities that occur under your account

4. Subscription Plans and Pricing

4.1 Payment Terms

• All payments are processed securely through Stripe
• Subscriptions automatically renew unless cancelled
• Prices are subject to change with 30 days' notice
• All fees are non-refundable except as required by law

4.2 Cancellation and Refunds

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• Refunds may be considered on a case-by-case basis within 14 days of purchase
• Pro features remain active until the end of the paid period

5. Acceptable Use Policy

5.1 Permitted Uses

• Generate SEO-optimized content for your Etsy or Shopify listings
• Use generated content for commercial purposes on marketplaces
• Share our service with other marketplace sellers

5.2 Prohibited Uses

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Generate spam, misleading, or deceptive content
• Attempt to reverse engineer or copy our AI algorithms
• Use the service to create content that violates marketplace policies (Etsy, Shopify, etc.)
• Share your account credentials with unauthorized parties
• Engage in any activities that harm our service or other users

6. Intellectual Property Rights

6.1 Our Intellectual Property

• The CraftSEO AI platform, including all software, algorithms, and designs, is our proprietary property
• All trademarks, logos, and brand names are owned by us or our licensors
• You may not copy, modify, or distribute any part of our platform without permission

6.2 Your Content

• You retain ownership of all content you input into our service
• You grant us a license to process your content for service provision
• Generated content based on your input is yours to use commercially
• We may use anonymized data to improve our AI algorithms

7. Third-Party Services

7.1 Marketplace Disclaimer

CraftSEO AI is an independent tool and is not affiliated with, endorsed by, or officially connected to Etsy, Shopify or any other marketplace. When using content generated by CraftSEO AI on marketplaces, you must comply with their respective Terms of Use and policies.

7.2 Payment Processing

• Payments are processed by Stripe, subject to their terms of service
• We do not store your payment information on our servers
• Billing disputes should be addressed through Stripe's resolution process

8. Disclaimers and Limitations

8.1 Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance may cause temporary service interruptions
• Third-party service dependencies may affect our service availability

8.2 AI-Generated Content

• AI-generated content is provided for optimization purposes only
• You are responsible for reviewing and ensuring content accuracy
• We do not guarantee specific SEO results or sales improvements
• Content quality may vary based on input data and market conditions

8.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these terms by reference.

• We comply with GDPR and other applicable data protection laws
• You have rights regarding your personal data as outlined in our Privacy Policy
• We use industry-standard security measures to protect your information

10. Termination

10.1 Termination by You

• You may terminate your account at any time
• Cancellation can be done through your account settings or by contacting support
• Data deletion follows our retention policies outlined in the Privacy Policy

10.2 Termination by Us

• We may suspend or terminate accounts that violate these terms
• Termination may occur with or without notice in cases of severe violations
• We may discontinue the service with 30 days' notice to users

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

• Post the updated terms on our website
• Send email notifications to registered users for material changes
• Provide at least 30 days' notice for significant changes

Your continued use of the service after changes become effective constitutes acceptance of the new terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the European Union and [COUNTRY_PLACEHOLDER], without regard to conflict of law principles.

12.2 Dispute Resolution

• We encourage resolving disputes through direct communication first
• EU residents may use the European Commission's Online Dispute Resolution platform
• Any legal proceedings shall be subject to the jurisdiction of [JURISDICTION_PLACEHOLDER] courts

13. Contact Information